We specialize in telecommunication and IT applications. SMEs are the largest group in our customer base. We do not only offer you a suitable solution, but also provide the necessary service and maintenance. We have been providing support for 20 years. Thanks to Belgacom, we have more than 40,000 systems on the Belgian market. These systems are by far the most widely distributed systems in our country. In addition to Belgacom, we also provide support to distributors in different countries. We are happy to take care of new installations, integrations or expansion of existing platforms for you.
Since 1990, we have been active in the world of telecommunications, with telephone exchanges as our main activity. For years we have imported DeTeWe products and distributed them in Belgium through various channels. Since 2002, the products have been distributed via Proximus under the name Forum 500. Our experience as an importer enabled us to expand our product knowledge with a full program of training courses, FAQs and certifications for our products. We have experience in 1st line as well as 3rd line support. Both field and system tests are part of our technical tasks.
Through our years of experience, we have been able to develop strong product knowledge with a full program of training courses, FAQs and certifications for our products. We have experience in 1st and 3rd line support. Both field and system tests are part of our technical tasks. This makes us an important link between you, the user and the R&D departments of the manufacturer.
Our technical department carries out all possible installations that are required. From pulling a cable to configuring your network. Every intermediate step or part is taken care of by our people. Not only all techniques, but also all possible solutions under one roof and through one service. We have our own remote service to help you as quickly as possible. No travel costs, quick and short interventions, which puts extra pressure on the operating costs. For example, most adjustments of settings and configuration are done via mail. The customer emails his wishes and the intervention is carried out remotely.