Maintenance

Every installation needs professional maintenance. This isn’t only for a longer lifespan, but the solution also remains active. Proper maintenance maximizes your investment. While you take care of your activities, we take care of your infrastructure. When a technical defect does occur, you will be given top priority. Our goal is to get you active again as quickly as possible at critical moments to minimize any nuisance. By using SLAs we guarantee you our intervention time. For example, we can work with SLAs (Service Level Agreement) within 4 or 8 hours. Certain agreements, individually adapted to the client’s individuality, are also possible. Some customers may have critical processes where redundancy and increased vigilance is desired.